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Job Quality Speciality Course
Course
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Niki DaSilva
The TPM Job Quality specialty course builds on the content you have explored in the TPM Academy. It helps TPM practitioners address employer pain points by designing and offering high quality jobs to candidates and current employees.
After completing this course, you will have the knowledge and tools to begin—or accelerate—efforts to design jobs to increase job quality in areas employees care about, address pain points, position businesses as “employers of choice,” and increase an employer’s or employer collaborative’s ability to support the well-being of workers, families, and their local communities.
Here is the course outline:
1. PREREQUISITE: Engagement RequirementsIn order to access the Job Quality Content, you must first complete the engagement form and review the materials within this unit. |
2. Unit 0.1: Course IntroductionThis unit welcomes you to the Job Quality specialty course. It provides an introductory understanding of job quality and makes the case for why it is essential for employers to make job quality investments and changes. |
3. Unit 1.1: Job Quality & TPMIn this unit, you will learn about the eight job quality features within job design and how job quality can address employer pain points to benefit both employers and employees. |
4. Unit 1.2: The Business Case for Improving Job QualityIn this unit, you will explore how to create a business case for improving job quality. |
5. Unit 1.3: Securing Buy-In for ChangeIn this unit, you will be introduced to questions that will help you identify the specific problem a job redesign seeks to solve and where job design efforts should begin. |
6. Unit 3.1: Diving DeeperIn this unit, you will consider key questions for each of the job quality features as well as tools and resources to help employers assess, benchmark, and prioritize job quality changes. |
7. Unit 3.2: Setting Job Quality PrioritiesIn this unit, you will identify job quality priorities that can improve TPM metrics that matter most to employers while considering employee perspectives. |
8. Unit 5.1: Job Design in the TPM Value Stream MapIn this unit, you will consider how job quality weighs into each stage of the talent pipeline as illustrated by the TPM value stream map. |
9. Unit 5.2: Job Quality and the TPM Performance DashboardIn this unit, we will discuss TPM performance dashboards and scorecards and how measures linked to job quality can be featured in these tracking tools. |
10. Unit 5.3: Designing and Delivering Incentives to Drive PerformanceIn this unit, we will explore the incentives that employers and the public sector can offer to enhance performance as well as how to calculate a return on investment for job quality improvements. |
11. Unit 6.1: Improving Job Design through Continuous ImprovementIn this unit, you will use the knowledge you gained in Strategy 5 to identify continuous improvement opportunities and learn the importance of resiliency planning in job design efforts. |
12. Job Quality Knowledge CheckIn this assessment, you will determine if you have grasped the key learning objectives for the TPM Job Quality specialty course. Passing the assessment earns you the TPM Job Quality badge! |
13. REQUIRED FOR COURSE COMPLETION: Feedback FormIn order to complete the Job Quality Course and receive your digital badge, you must complete the feedback form enclosed in this unit. |